Admission

Admission

 

 

Admissions for Self-Pay or PhilHealth Patients

  • The Admitting Officer will provide the patient with information regarding room or ward rates, bed/room availability and will facilitate the admission.
  • Pertinent personal data will be incorporated in the patient’s medical record. Rest assured that patient’s privacy and confidentiality will be observed at all times.
  • Admission Cut-Off-Time:

For self-pay patients admitted on or before 1:00 pm will be charged 1 day hospital stay. Admissions after 1:00 pm will be charged ½ day.

PhilHealth Forms

  • Billing section will check the eligibility of the patient to avail the PhilHealth benefits.
  • Assistance in the preparation of PhilHealth documents will be extended by the Billing Clerk.
  • The PhilHealth Forms are submitted to the Billing Section prior to discharge billing in order to avail of PhilHealth privileges.
  • If the PhilHealth Forms are submitted within seven (7) days after the discharge billing, the corresponding PhilHealth privilege will be refunded after seven (7) working days from submission of complete documents.
  • The Hospital maintains the policy: “No complete PhilHealth Forms, No privilege deductions in the patient’s hospital bill”.

REQUIREMENTS and GUIDELINES on PhilHealth

For Employed Member/Dependents (Government/Private)

  1. Properly Accomplished Form 1
  2. Updated MDR (Member Data Record)

If needed ( PhilHealth I.D., Senior I.D. and Updated Certificate of Contribution from Company )

*Supporting documents needed if there is any discrepancy of name, middle name, birthdate, etc.

  1. Birth Certificate (NSO)
  2. Marriage Contract (NSO)

*Complete Middle Name (Member and Dependents)

For individually paying (Kasapi) Member/Dependents

  1. Properly Accomplished Form 1
  2. Updated MDR (Member Data Record)
  3. PhilHealth I.D.
  4. Senior I.D. if needed
  5. Updated Official Receipts

*Supporting documents needed if there is any discrepancy of name, middle name, birthdate, etc.
1. Birth Certificate (NSO)
2. Marriage Contract (NSO)
*Complete Middle Name (Member and Dependents)

For OFW Member/Dependents

  1. Properly Accomplished Form 1
  2. Updated MDR (Member Data Record)
  3. PhilHealth I.D.
  4. Senior I.D. if needed
  5. Updated Official Receipts
  6. Check the validity period

*Supporting documents needed if there is any discrepancy of name, middle name, birthdate, etc.

1. Birth Certificate (NSO)
2. Marriage Contract (NSO)

*Complete Middle Name (Member and Dependents)

For Sponsored Indigent Member/Dependents

  1. Properly Accomplished Form 1
  2. Updated MDR (Member Data Record)
  3. PhilHealth I.D.
  4. Senior I.D. if needed
  5. Check the validity period  or effectivity period

* Supporting documents needed if there is any discrepancy of name, middle name, birthdate, etc.

  1. Birth Certificate (NSO)
  2. Marriage Contract (NSO)

*Complete Middle Name (Member and Dependents)

For Non-Paying Member/Dependents

  1. Properly Accomplished Form 1
  2. Updated MDR (Member Data Record)
  3. PhilHealth I.D. (Non-Paying)
  4. Senior I.D. if needed

*Supporting documents needed if there is any discrepancy of name, middle name, birthdate, etc

  1. Birth Certificate (NSO)
  2. Marriage Contract (NSO)

*Complete Middle Name (Member and Dependents)

Admissions for Accredited HMO Cardholders

  • Patients, who are members/employees of HMOs/Insurance Companies/Companies accredited by the Hospital, are granted admission privileges depending on the availability of rooms/beds.
  • The valid HMO/Company Identification Card (ID) and the Letter of Authorization (LOA) should be presented upon admission for “elective” admissions.
  • In medical emergencies, the valid Identification Card (ID) will suffice as evidence of membership. The Letter of Authorization (LOA), however, should be submitted within 24 hours upon admission.
  • Failure to present the Letter of Authorization (LOA) within the specified period following admission will disqualify HMO/Company privilege and as such, the patient will be treated as an individually paying patient.
  • The Admitting Officer will report the admission to their respective HMO/ Insurance to check if their account is active and check their inpatient benefits.

Direct Admission

  • Direct admission for elective surgery/procedure is between 8 am to 8 pm only, when the Admitting Section is open. Admissions before and after this time interval will have to pass through the Emergency Room.
  • The admitting clerk in the Admitting Section will interview the patient personally unless his/her condition forbids (e.g: difficulty speaking because of a mass on the tongue; a minor; a foreigner who cannot speak the native tongue, etc.). During the interview process, the admitting clerk should pay close attention to the physical condition of the patient. Any abnormal observation by the admitting clerk (e.g.: pale looking, sunken eyeball, rapid breathing, disorientation, seizures, etc.) should be referred to the ER Consultant for proper assessment and consequent ER admission.
  • The admitting clerk must inform the patient and the relatives regarding the policy on billing clearance, which is an initial deposit of 50% of the estimated amount of the elective surgery/procedure or P10,000 for minor cases and P20,000 for major cases. Billing clearance must be secured prior to the scheduled time of operation/procedure.
  • After the admission process, the patient will be assisted to his/her room of choice by the admitting clerk.
  • In case of room unavailability, the Nurse Supervisor of the day is responsible for making the necessary arrangements and providing an appropriate room with the corresponding room rate to the patient.
  • The Ward Nurse-on-duty is responsible for carrying out all the admitting orders included but not limited to: initiation of IV line, skin testing of IV antibiotics, instructing of diet, securing informed consent for the surgery/procedure, securing the pre-operative risk assessment form, and any additional preparations needed for the surgery/procedure.
  • The ACOD (for pediatric patients) or Resident on Duty (for adult patients) must see the newly admitted patient within an hour after admission (preferably) for proper history taking and physical assessment. They will be responsible for informing the attending physician of the admission and the current status of the patient.

Admission Kit

  • All patients admitted to the Hospital will be provided with an Admission Kit consisting of bath soap, roll of toilet tissue, face towel, thermometer, a pair of spoon and fork, medicine glass, sanitizer, toothbrush, toothpaste and cotton.

Patient’s Identification

  • All patients admitted to the Hospital will be provided with and identification bracelet for proper identification.
  • The identification bracelet should be worn at all times by the patient for the duration of his/her stay in the hospital. The identification bracelet will be removed by the security guard-on-duty located in the lobby upon presentation of the discharge clearance issued by the Billing Section.

Progress Billing

  • A billing requirement will be sent to the patient for additional hospital payment when the initial payment made by the patient is consumed.
  • If accumulated bills are not settled during the prescribed period, the patient will be advised to transfer to a lower room category or to another hospital of choice after settling the accumulated bills.
  • When accumulated bills reach the critical predetermined amount set by the Billing Section, a deposit as a sign of good will shall be requested from the patient.
  • When accumulated bills reach the critical predetermined amount and no additional deposit has been received within a specified period, the patient will be advised that all diagnostic procedures, ancillary services and medications ordered subsequently by their physicians will have to be paid in advance prior to rendering of the service.
  • HMO’s Insurance Companies and Companies accredited by the Hospital, whose patient/member’s hospital account has reached a pre-determined critical amount, will be sent a progressive billing statement. Accumulated bills that are not settled during the prescribed period will be dealt with similar to those with “individual account”.

Appliances

  • The use of heating devices like toaster, stove, flat iron, portable water heater, etc. are strictly prohibited in the patient’s room/ward for safety reason.
  • Electrical appliances (e.g. Television sets, VHS, VCD, DVD, Radio, cassette recorders, and electric fans) may be used inside the patient’s room/ward, provided that these appliances are registered with the security guard-on-duty in the Hospital lobby when brought into the hospital. Arrangements for the use of these appliances inside the patient’s room will be made through the Nursing Service.
  • A daily utility charge will be added in the patient’s account for the use of appliances listed above.

Visiting Hours/ Rules

For health and medical reasons, visiting children below seven (7) years old are not allowed inside the Hospital.

Unless contrary to the patient’s doctor’s advice. The patient’s family, relatives and friends/visitors shall observe the following visiting hours:

  • PRIVATE ROOMS | 9am – 11am & 3pm – 10pm
  • SEMI-PRIVATE/WARDS | 9am – 11am & 3pm – 10pm
  • NICU/ NURSERY | 9am – 11am & 5pm – 7pm
  • ICU(INTENSIVE CARE UNIT) | 9am – 11am & 5pm – 7pm

Visitors of patient’s in the Intensive Care Unit (ICU) will be strictly limited to one (1) visitor at a time.
Patient’s Companion

  • Patients are allowed to have a stay-in companion/watcher for the duration of his /her stay in the hospital.
  • Patient’s in Semi-Private Rooms and Wards are allowed to have only one (1) stay-in companion/watcher. The companion/watcher is not allowed to sleep on any patient’s bed even when unoccupied. The bedside chair may be used by the companion/watcher if he/she needs to rest.

Companion/watcher of ICU patient’s is not allowed to stay inside the ICU. The hospital shall provide a waiting area for ICU patient’s companion/watcher.